Booking Terms
Adults friendly 12+
My Mountain Moments is an adults-friendly hideaway.
Stays are intended for guests aged 12 and over.
The focus of the house is on peace and quiet, rejuvenation, and mindful time for yourself.
This atmosphere is especially well suited to adults—
and to teenagers who already appreciate this kind of arrival.
Teenagers who feel comfortable in an adult setting
and have similar needs for retreat, relaxation, and nature,
are very welcome.
Deposit
When you book, a deposit of 30% of the total amount is due.
Please transfer it to the following account:
Alpine Hideaways GMBH
IBAN: IT21 B060 4558 2700 0000 0048 405
BIC: CRBZIT2B073
or pay via PayPal:
welcome@alpinehideaways.info
Arrival & Departure
Check-in: 3:00 PM – 12:00 AM
Check-out: 8:00 AM – 11:00 AM
Non-smoking property
Thank you for your understanding that smoking is not permitted anywhere inside the property.
Smoking is only allowed outdoors (terrace, garden, balcony).
Tourist tax
€2.90 per person per day, from age 14.
Pets
Dogs are not allowed in the wellness area or public areas
Other pets only on request: +39 340 4708978
Cancellation policy
If you need to cancel your stay, we’re very sorry to hear that.
Please let us know in good time.
Cancellations are accepted in writing only.
The following cancellation terms apply in accordance with the Italian Civil Code
(Art. 1382 – contractual penalty):
-
From 30 days before arrival: 30% of the total amount (for direct bookings)
-
For bookings made via booking portals, the cancellation fees may differ
-
From 10 days before arrival: 50% of the total amount
-
From 3 days before arrival, in case of no-show, late arrival, or early departure: 100% of the total amount
Non-refundable rates
When booking a non-refundable rate with a corresponding price advantage, the full booking amount is due regardless of when you cancel.
Travel cancellation insurance
We recommend taking out travel cancellation insurance.
Something unexpected can always happen—this way you’re well covered in an emergency.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.